Suzy Lins
Professional Business EtiquetteHello! I’m Suzy Lins and I’m an Adjunct Professor at Fullerton College teaching Professional Business Etiquette. As a Communications professional and Certified Etiquette Trainer my goal is to help people become confident and polished to master business and social situations. I have a Communications degree from Cal State University, Fullerton. I’m also a certified through the Southern California School of Etiquette and Protocol specializing in Business and Social Etiquette and the Art & History of Afternoon Tea.
I’m excited to teach this Business Etiquette course at Fullerton College because it will teach the students important skills needed in today’s job market. When an employer hires a candidate, many times they’re focused on the technical skills needed for the job. Once hired they don’t have the time, resources or the knowledge to train them in soft skills needed. That’s where this course comes in. According to the U.S. Department of Labor employers view soft skills as even more important to work readiness.
I’m confident that the knowledge the students will learn in this course will set them apart from other job candidates as well as their co-workers. Plus, having this class listed on their resume will catch the eye of employers who want these soft skills in their employees.
I hope to see you in class!
Overview
This course provides business protocol and etiquette skills needed to be successful in business. Topics include introductions, proper handshakes, dining etiquette for interviews or entertaining clients, dressing for success, preparing an effective resume, and preparing for an interview.
Each module of the 16-week course will dive deep into different topics around business etiquette and projecting a professional image in the workplace. Many of the topics we will cover are rooted in the goal of having my students come away with skills they can apply in real-life scenarios. There will be hands-on training and role playing throughout the course.
What You’ll Learn
- Business Etiquette and Protocol
- Job Interview Prep
- Professional Resume Prep
- Presentation Skills
- Dining Etiquette
- Introductions, Handshakes and the Art of Conversation
- How to Project a Professional Image
- Plan and Execute a Business Meal